My name is Kristen Gagné and I am the founder and language coach for Webtawks Language Coaching and Consulting. I have been enthusiastically involved with English as a Second Language (ESL) since high school as I spent much of my time with the international students in our ESL department. I loved it so much that I studied ESL in college. I have a Bachelor's in Teaching English as a Second Language and a Master's in Organizational Leadership. I have over 15 years of experience, both in the U.S. and abroad, across education/training, project/program management, operations, and business development. I have worked alongside professionals from over 70 countries in industries such as journalism, biomedical science, economics, information technology, medicine, and law. I believe in excellence in communication and nurturing soft skills to unite teams, foster motivation, and achieve success. 

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My philosophy as a language coach involves three areas.

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1. Defining achievable goals.

The client and I identify specific goals for each session. There is no "one size fits all" in language coaching. Clients will have noticeable improvement after every interaction.

 

2. Prioritizing communication barriers.

I learn what is truly hindering desired language fluency. Often they are simple fixes that yield significant improvements. 

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3. Connecting to the culture.

Language is inextricably linked to culture; therefore, language coaching in American culture involves understanding and expressing ourselves through practiced observation of others. In doing so, one's communication will be more authentic.